how DSR rates of 1s or 2s are calculated

* From 1st October 2009 all eBay sellers (including PowerSellers) will need to keep their number of transactions with DSRs of 1 and 2 for item description below 3%. For communication, dispatch time, and P&P charges we’ll be looking for no more than 4% of transactions with DSRs of 1 and 2.

* If a seller’s rate of 1s and 2s goes over these maximums they’ll get lowered placements in searches and may even face limits on selling activity until their ratings improve.

We want to continue encouraging all our sellers to improve their ratings – so throughout 2010 we’ll be raising the bar on the minimum standards of service and quality that sellers are expected to reach.